Question • Why the APP doesn’t find the address that I’m searching?
Answer • a. The place/activity you are searching may not exist in the city you are visiting.
b. Check if you have enabled the location service on the smartphone
– Apple iOS: Settings / Privacy / Location Services / On
– Android: Settings / Geolocation / DriveMeTo (enable)
Question • Why the address found is not reported on UBER APP automatically?
Answer • Verify if UBER service is available in your area.
Question • I’m unable to setup my account.
Answer • Have you entered all necessary characters for your safe password (i.e. 1jackK#@!)?
You have to accept the Terms & Conditions by selecting the field and clicking “register”.
If you still have problems, send us an email at web@henxapp.com and we come back to you immediately.
Question • Why to register via Facebook or LinkedIn?
Answer • Facebook and Linkedin are just simple ways to register quickly. Moreover, you could share address with your friends and colleagues.