Question • Why the APP doesn’t find the address that I’m searching?

Answer • a. The place/activity you are searching may not exist in the city you are visiting.
                 b. Check if you have enabled the location service on the smartphone
                           – Apple iOS: Settings / Privacy / Location Services / On
                           – Android: Settings / Geolocation / DriveMeTo (enable)


Question • Why the address found is not reported on UBER APP automatically?

Answer • Verify if UBER service is available in your area.


Question • I’m unable to setup my account.

Answer • Have you entered all necessary characters for your safe password (i.e. 1jackK#@!)?

                You have to accept the Terms & Conditions by selecting the field and clicking “register”.

                If you still have problems, send us an email at web@henxapp.com and we come back to you immediately.


Question • Why to register via Facebook or LinkedIn?

Answer • Facebook and Linkedin are just simple ways to register quickly. Moreover, you could share address with your friends and                            colleagues.

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